FAQs | That Finishing Touch

FAQs!

1What services do you offer?
We offer customized gift baskets to your clients when they close on a property. We gather local gifts such as food, coffee, ornaments, drinks, branded Yeti glasses, and more and put them together in a basket delivered to your client's property.
2How does it work?
Step 1: Go to our website
Step 2: Click on "Get Started"
Step 3: We have a few forms for you to fill out so we have your information.
Step 4: You will receive a text message from us to start a box order. Step 5: Fill out your client's info.
Step 6: A box is delivered right to your client's doorstep.

The first time you order from us we will be collecting a lot of information but ongoing orders will be much easier. After your first order, you will be able to text us to start up another order. All we need is the client's name, address, and payment from you.
3Can I customize a box?
Yes. Please email us at info@thatfinishingtouch.com.
4How long does it take to ship?
We strive to be as quick as possible! Since we are customizing Yeti glasses, shipping will take on average 5-7 business days. If you would like your gift delivered faster, let us know and we can hand deliver and rush Yeti production for an extra fee.
5What is your contact info?
Please reach out anytime! Our email is info@thatfinishingtouch.com and our phone number is 612-834-8396.
6What payment methods do you accept?
We can accept Visa, Mastercard, American Express, Discover, JCB, Diners Club China, UnionPay credit and debit cards.
7What is your refund and return policy?
We stand by our products, but if you are not satisfied, we will offer you 100% of your money back as long as you reach out within 30 days. Please email info@thatfinishingtouch.com.
SHOP GIFTS